Return & Refund Policy | Obhijat E-Shop

At Obhijat E-Shop, we value your satisfaction. If you are not completely satisfied with our service or, your purchase, we are here to help.

1. Returns

Products can be returned within 7–14 days of delivery time (depending on the product category)

To be eligible for a return, the item/items must be:

Unused and in the same condition as received.

In its original packaging with all tags, labels, and accessories.

Certain items (like personalized or perishable products) may not be eligible for return.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 7–10 business days to your original payment method.

Shipping charges (if any) are non-refundable, except in cases where the wrong or defective item was delivered.

3. Exchanges

Exchanges are subject to product availability.

If you wish to exchange an item, please, contact our customer support to confirm availability and process the exchange.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos or, video of the issue. And give a details description of the problem.

We will arrange a replacement or full refund at no additional cost.

(Any changes or additional items you order with the products will be charged accordingly)

Hope, you understand our statements.

Thank you.

Obhijat E-Shop.

01764114113.

Dhaka, Bangladesh.